Term and Conditions and Privacy Policy

  

Terms and Conditions
 

Please read here before booking services with us.

Liability:

  1. WR Sports Ltd does not accept any liability to personal loss or damage to those who attend and/or take part in the sessions.  Nor does WR Sports Ltd accept any liability to those who are injured during the sessions.
  2. Children who are dropped off before a course  starts are doing so at their own discretion - WR Sports Ltd are not  responsible for any children before a course start time.

Courses, Classes and Clubs:

  1. ​Parents are not to leave their child with our      coaches until the designated start time of the session. This is      at the coach's discretion.
  2. Late Payments: Parents must pay for sessions in advance unless pre-agreed with the Company. If a  parent has not paid by the end of the 2nd session the child's place on the course/class /club will be held until outstanding payments have      been settled. There may be a 10% admin charge for this at the discretion      of the Company.​
     
  3. There could be an additional charge/s for the number of additional weeks which pass without receiving outstanding payments.
     
  4. Collecting children: If a parent/guardian is over 15 minutes late picking up their      child, the parent/guardian may be charged £5 for this and then an additional £5 for every 10 mins after this. At the discretion of the company.

i.e. A session finishes at 12pm and the parent collects at 12:25. The parent may be charged £10 for this. £5 for being later than 12:15 and £5 for going over another 10 mins.
 

Photo Consent:
 

  1. We will take photos on our sessions for  the purpose of promotional use which may include your child/ren in  them. For your child to be in these pictures we need to have your consent  via our registration form. We will always take your most recent      registration form as your preference for consent on photos. We      will blur-out faces of children who we do not have consent from to be      involved in photos for promotional use. This preference can be      changed at any time. 

Prize Draws
 

  1. When offering prize draws there is no   additional fee to enter these apart from booking onto our courses/classes.
     
  2. You must have registered and paid before the deadline to be entered into the prize draw.
     
  3. When booking: Each individual session p/child = 1 entry into the prize draw.
     
    1. For example, booking 2 children onto 3 days of our holiday courses would equal 6 entries into the draw.
       
  4. Only the stated prize/s will be given away and  nothing additional to these.


Special Events/Guest Appearances
 

  1. From time to time WR Sports may try to arrange      things for the children to enjoy. This could be in the form  of a professional player or inflatables, for example, which   would be fun for the children to enjoy.
  2. We do our utmost to ensure this      happens however things, out of our control, could effect the appearance of this individual or arranged event/activity.
     
  3. WR Sports Ltd are not under any liability for any issues which may arise forcing the event/individual  to not be carried out on any given date.

 

Referral Scheme:

  • All referrals will receive a discount   coupon/voucher as long as the name of the individual who mentioned us is  in the booking form of the new booker or referred individual.
  • You can stack vouchers together and use on one  booking. I.e if you refer 4 people you can have 4x5% vouchers and use  together on a single booking.
  • Not transferrable or sellable

Price Matching Holiday Courses

  • We believe we offer great value for our   courses. If you can find a like-for-like service within 10 miles of one of  our courses that is cheaper, we will match the price and take an  additional 10% off for the customer.
  • The expectations of being like-for-like are:   to be the same timings, a privately run organisation offering a       similar service.
  • They must have spaces on the same day you wish  to book.
  • The Company must be provided proof of the  price being offered.
  • Not applicable on other Company promotions and  only on their full price services.

 

Future Talent Programme:
 

  1. ​T's & C's can be found in the info pack.   All parents will receive this before signing up as the registration form which needs to be filled in is found inside this.
     

Birthday Parties

  1. All parties are booked subject to a quote
  2. A non-refundable deposit must be paid prior to a party being booked in. The remaining balance of payment needs to be paid  3 days before the date of the party      otherwise the services will not be carried out.
  3. Any changes/amendments to the services  booked after the quote and deposit have been taken may  incur a £5 admin charge at the discretion of the company.
  4. Products placed in goody bags must be checked  by a parent/guardian before giving to a child as WR Sports Ltd does not   accept any liability for any harm caused due to the consumption or use of   any products in the goody bags.
  5. If WR Sports Ltd are hiring a venue on      your behalf, you are acknowledging and accepting that you (the      customer) are responsible for the hiring and that WR Sports Ltd is      facilitating the booking process for you. This means that any additional   charges to your booking amount, either due to damage/leaving the premises      late etc is to be paid in full by you (the customer).


Additional:

  1. WR Sports Ltd reserve the right to change these terms at any time.

Refund Policy (Part of the Terms and Conditions)
 

Please read here before booking a course with us.
 

  1. If you wish to cancel a session which you have booked onto no refund will be given.
  2. If a session is cancelled due to reasons out of our control i.e facility closure, bad weather, lack of numbers attending etc we may offer credit notes for future classes and courses, at the discretion of the Company.
  3. For 1-2-1 Sessions: 48hrs notice needs to be given to not lose a week of your block booked sessions. Any less than this will result in no refund/reimbursement of payment.
  4. For FTP: If cancelling monthly paid for sessions: 30 days notice needs to be given. If cancelling annually, you will be refunded pro-rata minus £25 a fee.
     

Privacy Policy
 

This Privacy Policy details how WR Sports Ltd uses your data when you interact with our website and use our services.

 

Whenever you are inputting data on this website or when in conversation with us (for example via email) this is how your data will be used.

 

This policy may be updated from time to time and the most recent copy will be on this page.
 

Using our Website or Contacting us:

  1. For us to add you to our mailing list to      be offered our newest deals, classes and courses you must opt-in to      being a part of our mailing list. This needs to be done by selecting      the 'Opt-in to newsletters' fields on any of our contact forms on the      website. You can also email us asking to join our mailing list. These      details will not be passed on to any 3rd party.

Your Data and Rights:

  1. You have the right to access, rectification,      erasure and right to restriction of processing your personal data by directing      such requests to WR Sports Ltd (info@wrsportsltd.com).

Data Processing:

  1. We take information you have submitted on our      website to store in a file which is used to create registers, invoices and      other documents/tools which relate to the functioning or running of our      classes and courses.
  2. We will store your name and email address into      our email marketing software to send you the latest information on our      upcoming classes and courses. (This is a 3rd party tool we have to share      your data with to give you access to our mailing list).
  3. We may pass registers (which have your child's      name, medical conditions and contact preferences on them) to schools and      our coaches (contracted or casual) for administration and safeguarding      purposes (only if required). 

I.e. if your child attends an after school club via us the school may need a copy of the register for safeguarding purposes however if you attend a holiday camp which we run from a school, the school will not need a copy of this information as they are just hiring the facility to us as opposed to working with us to provide the provision.

 

Storing Data:

  1. We store your data for 6 years. You have the      right to ask us to erase this sooner.
  2. Please note: Whilst you use our services we      must have access to certain data and need this to be processed for      operational, administrational and safeguarding purposes. You must stop      using our services before requesting data to be erased.
  3. We store your data securely using a, very      popular and well used, cloud storage solution.